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Ryan Serhant serves as an example to all of us that it is possible to achieve massive monumental sales success while maintaining what's humanity and staying
Ryan Serhant為我們所有人樹立了榜樣,在保持人性和保持
true to oneself are you ready to meet up are you ready to meet Ryan what's up Wow Wow this is Adrian Suhad Adrian he's not a
真實自己的同時,有可能實現巨大的、紀念性的銷售成功,你準備好見面了嗎,你準備好見Ryan了嗎,怎麼了,哇,哇,這是Adrian Suhad,Adrian,他不是一個
protester he loves you I am I need to give a lot of thanks to everyone who brought me here cruise 360 charlie the whole crew this is awesome
抗議者,他愛你,我是,我需要給很多感謝,給每個帶我來這裡的人,cruise 360,charlie,整個團隊,這太棒了
I'm in between a couple of massive deals right now so maybe I'm a little bit stressed out because they're like blowing up my phone you know what it
我現在在幾個大交易之間,所以也許我有點壓力,因為它們就像,炸掉我的手機,你知道它
feels like a little bit yeah a little bit you know what I actually I love talking to salespeople because I'm a real estate agent right you're all sales
感覺像,一點點,是的,一點點,你知道,我實際上,我愛和銷售人員交談,因為我是一個房地產經紀人,對吧,你們都是銷售
agents actually in the way with sales advisers right who here is a travel advisor exactly I'm going to walk down this little runway right here this is
經紀人,實際上,以銷售顧問的方式,對吧,這裡誰是旅行顧問,正是,我要走過這個小跑道,就在這裡,這是
cool this is cool maybe like a little bit of this huh a little bit of that this is actually how you sell in New York you guys have a
酷,這很酷,也許像,一點點這個,嗯,一點點那個,這實際上是你如何在紐約銷售,你們有一個
much harder job than I do I walk down the street in New York and I'm like hey you want to buy real estate and it never
比我更難的工作,我在紐約街上走,我就像,嘿,你想買房地產嗎,它從來
works never works never works but I love salespeople because we are also crazy like we're so crazy that we woke up one day we're like you know what we want to
不起作用,從來不起作用,從來不起作用,但我愛銷售人員,因為我們也瘋狂,就像我們如此瘋狂,我們有一天醒來,我們就像,你知道,我們想要
do we want to try to get people to give us their money for stuff they don't really need that sounds like a great idea that sounds like a great job you know
做,我們想要嘗試讓人們給我們他們的錢,為了他們真的不需要的東西,那聽起來像一個好主意,那聽起來像一個好工作,你知道
what like a consistent honest salary with benefits where I'll go to school for it and come home with my white picket fence that's for someone else I
什麼,像一個一致的、誠實的薪水,有福利,我會為它上學,帶著我的白色尖樁籬笆回家,那是給別人的,我
want a job I want a career where there is no ceiling right there's also no floor because if I don't sell real estate and if you don't sell cruises and
想要一個工作,我想要一個職業,沒有天花板,對吧,也沒有地板,因為如果我不賣房地產,如果你不賣遊輪,
then we got to figure out how we're gonna pay our bills right but we all looked at that risk and we looked at how scary that is and we said you know what
然後我們必須弄清楚我們如何支付我們的賬單,對吧,但我們都看了那個風險,我們看了那有多可怕,我們說,你知道什麼
that's what I want to do I want to do that because it freaks me out and I've got that adrenaline in my system and I
那就是我想做的,我想做那個,因為它讓我害怕,我系統中有那種腎上腺素,我
know you're looking at me now and you're like yeah well Ryan you're on million dollar listing New York you've been doing this forever I haven't really so
知道,你現在看著我,你就像,是的,嗯,Ryan,你在《百萬美元豪宅紐約》上,你一直在做這個,永遠,我沒有真的,所以
it must be really easy for you but I swear to you the last thing I thought I was ever gonna do in my life was be a
它對你來說一定很容易,但我向你發誓,我認為我一生中會做的最後一件事是成為一個
salesperson like if you went and found me when I was ten years old when I was ten I was in Long Island we moved like eight times oh hey Long
銷售人員,就像如果你去,找到我,當我十歲時,當我十歲時,我在長島,我們搬了大約八次,哦,嘿,長
Island we moved like eight times before I hit fourth grade and I was probably doing a magic trick dressed up in like a ruffled blouse from
島,我們在我達到四年級之前搬了大約八次,我可能在做一個魔術技巧,穿著像一個褶邊上衣,來自
like a Shakespeare play cuz I thought I wanted to be an actor and I think I had a wand in front of my parents and I was
像一個莎士比亞劇,因為我想我想成為一個演員,我想我有一個魔杖,在我父母面前,我是
trying to make my little brother disappear right like that's what I was into like sports weren't my thing school wasn't really my thing but I like
試圖讓我的小弟弟消失,對吧,就像那是我喜歡的,就像運動不是我的事,學校不是真的我的事,但我喜歡
performing I thought I wanted to be an actor and I thought I really really really could make my little brother disappear if you had told that kid like
表演,我想我想成為一個演員,我想我真的,真的,真的可以讓我的小弟弟消失,如果你告訴那個孩子,就像
that ten-year-old Ryan you know what one day when you grow up you're gonna be a licensed associate real estate salesperson in New York City I probably
那個十歲的Ryan,你知道什麼,有一天當你長大時,你會成為紐約市的有執照的助理房地產銷售人員,我可能
would have cried honestly cuz that doesn't really sound that great right not like you're gonna be this huge actor or you're gonna be the CEO you're gonna
會哭,老實說,因為那聽起來不是真的那麼好,對吧,不像你會成為這個巨大的演員,或者你會成為CEO,你會
be this huge person who's gonna milk the potential out of life every single day no you're gonna be a salesperson at ten years old that would have really really
成為這個巨大的人,每天都會從生活中榨取潛力,不,你會成為一個銷售人員,在十歲時,那會真的,真的
freaked me out so I really didn't want to be a salesperson I went to school to try to do theater I thought I was gonna
嚇壞我,所以我真的不想成為一個銷售人員,我上學試圖做戲劇,我想我會
be an actor I graduated college in 2006 I moved to New York City and that's what I wanted to do a hand modeled a little
成為一個演員,我在2006年從大學畢業,我搬到紐約市,那就是我想做的,手模,一點
bit that's a true story google it it's weird I did some theater I did a soap opera for a little bit then they killed me off it was terrible I
點,那是一個真實的故事,穀歌它,它很奇怪,我做了一些戲劇,我做了一個肥皂劇,一點點,然後他們殺死了我,這很糟糕,我
played dr. Evan Walsh the fourth you can google that too great times and then in the summer of 2008 I ran out of money completely like ran out of money
扮演了Evan Walsh醫生第四,你也可以穀歌那個,太棒了,然後在2008年夏天,我完全沒錢了,就像,沒錢了
completely and it was either go home to Colorado where my parents then lived or I had to figure out a way to stay in New
完全,要麼回家到科羅拉多,我父母那時住的地方,要麼我必須想辦法留在紐約
York City and since I was a little kid whether it was trying to make my little brother disappear or pretend to do my own little improv comedy show in the
市,自從我是一個小孩,無論是試圖讓我的小弟弟消失,還是假裝做我自己的小即興喜劇節目,在
backyard or make little movies where I was always trying to make my little brother disappear I got to work on that I I didn't know exactly what I wanted to
後院,或製作小電影,我總是試圖讓我的小弟弟消失,我必須在那個上工作,我,我不知道確切我想
do but I knew I wanted to be successful like that's it like I I thought I wanted to do theater I thought I wanted to do
做什麼,但我知道我想成功,就像那樣,就像我,我想我想做戲劇,我想我想做
you know to be an actor but I knew I just wanted to be successful the his life is short right life is super short like it's crazy how short life is
你知道,成為一個演員,但我知道我只是想成功,他的生命很短,對吧,生命超級短,就像,生命有多短很瘋狂
and it is gone in an instant and what I don't want to do is I don't want to try to be something and then not have it
,它在一瞬間消失了,我不想做的是,我不想試圖成為某物,然後沒有它
work out and then just be angry and upset the rest of my life now I want to figure out a way where I can be
成功,然後只是生氣和沮喪,我餘生,現在我想想出一種方式,我可以
successful where I can do whatever I want every single day and in the summer of 2008 I completely ran out of money and I didn't know what I was gonna do and I
成功,我可以每天做任何我想做的事情,在2008年夏天,我完全沒錢了,我不知道我要做什麼,我
had a friend who I went to college with who said listen I don't really know what you're good at the hand thing is weird but you should get your real estate
有一個朋友,我和他一起上大學,他說,聽著,我真的不知道你擅長什麼,手的事情很奇怪,但你應該獲得你的房地產
license and I was like oh wow real estate agents are the worst they are the worst like they walk around and their suits and their ties and they
執照,我就像,哦,哇,房地產經紀人是最糟糕的,他們是最糟糕的,就像他們走來走去,他們的西裝和他們的領帶,他們
think they're super cool and they're not really doing anything it turned lights on for a living I don't want to be that person oh absolutely not
認為他們超級酷,他們沒有真的做任何事情,它開燈為生,我不想成為那個人,哦,絕對不
so fast forward a couple of months and I'd get my real estate license because I had to do something right I didn't want to do a temp job I didn't want to be a
所以快進幾個月,我會獲得我的房地產執照,因為我必須做某事,對吧,我不想做臨時工作,我不想成為一個
waiter I didn't want to bartend I didn't want to get a survival job where 20 years would go by and I'd still be doing that survival job I did want to go back
服務員,我不想調酒,我不想得到一個生存工作,20年會過去,我仍然會做那個生存工作,我確實想回去
to school because would that really really help me and that real estate license cost a couple hundred bucks and what did I have to do I define people
上學,因為那會真的,真的幫助我,那個房地產執照花費幾百美元,我必須做什麼,我定義人們
and convinced them to live in a home that they probably live in anyway so it didn't sound like too complicated which in part is why in New York City alone I
,說服他們住在一個他們可能無論如何都會住的房子裡,所以它聽起來不太複雜,這部分就是為什麼在紐約市單獨,我
am one of 80,000 real estate advisers right that's the competition level that we said and so I got my license and my first day with September 15th 2008 if
是80,000個房地產顧問之一,對吧,那是我們說的競爭水平,所以我獲得了我的執照,我的第一天是2008年9月15日,如果
you don't remember that day that was the day that little Bank called Lehman Brothers filed for bankruptcy so for everybody else who had jobs money and
你不記得那天,那是那個小銀行叫雷曼兄弟申請破產的那天,所以對於其他每個有工作、金錢和
bills that was a really really bad day for me the most I'd ever made was a hundred and fifty bucks an hour which wasn't that bad for one day's work
賬單的人來說,那對我來說是一個真的,真的糟糕的一天,我曾經賺的最多是每小時150美元,這對一天的工作來說不是那麼糟糕
holding cell phones for AT&T I lived in a tiny apartment that was roughly obviously this is about the size like right here at 38 West 31st Street
,為AT&T拿著手機,我住在一個小公寓裡,那大約,顯然,這大約是大小,就像,就在這裡,在38 West 31st Street
in Koreatown I shared a bathroom with 17 people so I didn't really care I knew something bad was happening I just need to figure out a way to pay rent my back
,在Koreatown,我和17個人共用一個浴室,所以我真的不在乎,我知道壞事正在發生,我只是需要想出一種方式來支付租金,我的背
was up against a wall and here's the level of training that I got okay the level of training that I got on that day was do you know people like well not
靠著牆,這是我得到的訓練水平,好的,我在那天得到的訓練水平是,你認識人嗎,就像,嗯,不
really I was born in Houston Texas on a mattress I moved around eight times I came here to be an actor and no no I
真的,我出生在德州休斯頓,在床墊上,我搬了大約八次,我來這裡成為一個演員,不,不,我
don't really know anybody I don't even know where I am I don't even know the difference between Broadway and West Broadway and you're like okay well that
真的不認識任何人,我甚至不知道我在哪裡,我甚至不知道Broadway和West Broadway之間的區別,你就像,好的,嗯,那
sucks for you are you rich nope nope not really okay do you come from a family that's gonna network for you and give you a lot of listings and clients not no
對你來說很糟糕,你富有嗎,不,不,不是真的,好的,你來自一個會為你建立網絡並給你很多房源和客戶的家庭嗎,不,不
no no not don't get that okay well then you go to the street and you find strangers and you convince them to buy rent or sell real estate with you
不,不,不,不要得到那個,好的,嗯,然後你去街上,你找到陌生人,你說服他們買、租或賣房地產,和你
that's the training that I got when I got into the business but like I said my back was up against the wall and I'm like what was I supposed to do like move
那是我進入這個行業時得到的訓練,但就像我說的,我的背靠著牆,我想,我應該做什麼,就像搬
home if I'd gone home to Colorado in 2008 to this day I swear to you I would still be painting fence for miles I'd probably be married to a nice cowgirl
家,如果我在2008年回家到科羅拉多,到今天,我向你發誓,我仍然會為幾英里畫圍欄,我可能會和一個好牛仔女郎結婚
I'm sure it would be fine I'd be like riding a horse but that would be my life it's not a bad life don't get me wrong and no offense to
我確信那會很好,我會像騎馬,但那會是我的生活,這不是一個糟糕的生活,不要誤解我,沒有冒犯
anybody who looks at that and says that's the dream but for me like I told you when I was a little kid no matter what I wanted to figure out how I was
任何看那個並說那是夢想的人,但對我來說,就像我告訴你的,當我是一個小孩時,無論如何,我想弄清楚我如何
gonna be successful how do I just I would be successful what does success mean to me does it mean money does it mean not having to worry about money
會成功,我如何,只是,我會成功,成功對我意味著什麼,它意味著金錢嗎,它意味著不必擔心金錢嗎
does it mean having lots of friends doesn't mean having lots of clients what is it I honestly I didn't know I thought I knew but I really really didn't and so
它意味著有很多朋友嗎,不意味著有很多客戶,它是什麼,我老實說,我不知道,我想我知道,但我真的,真的不知道,所以
I took that last piece of training advice and I went to the street now picture me not the way you see me now in 2008 I was 24 right and I'm going to the
我採取了那個最後的訓練建議,我去了街上,現在想像我,不是你看我現在的方式,在2008年,我24歲,對吧,我要去
street I got khaki pants a cowboy belt cowboy boots and a green collared shirt those were my nicest clothes our office was above burger heaven on 49th and
街上,我有卡其褲,一個牛仔腰帶,牛仔靴,和一件綠色領襯衫,那些是我最好的衣服,我們的辦公室在burger heaven上面,在49街和
Madison so I go down to the corner everyone's walking around the New York Times that says die end of the world recession everything's over and I'm just
Madison,所以我走到角落,每個人都在走來走去,《紐約時報》說,死,世界末日,衰退,一切都結束了,我只是
walking around to people and I'm like okay what do I have to lose is someone gonna punch me in the face well it's New York so maybe like what's really gonna
走來走去,對人們,我就像,好的,我有什麼要失去的,有人會打我的臉嗎,嗯,這是紐約,所以也許,就像,真的會
happen so I'd walk I'd like walk down 49th Street I'd walk to Lexington and I'd find people and I'd say hi my name is Ryan Serhant would you like to buy
發生什麼,所以我會走,我會,就像,走過49街,我會走到Lexington,我會找到人們,我會說,嗨,我的名字是Ryan Serhant,你想買
rent or sell real estate with me and they'd look at me just like you are right now they'd stare at me with this Vika this kind of awkward smile or like
,租或賣房地產,和我,他們會看著我,就像你現在一樣,他們會用這個Vika盯著我,這種尷尬的微笑,或像
oh god is she talking to me what's going on this is New York please get out of my way and then I go and talk to somebody
哦天哪,她在和我說話嗎,發生了什麼,這是紐約,請離開我的路,然後我去,和某人說話
else and I gave myself a rule no matter what I was gonna meet five new strangers every single day that's what I was gonna do because I don't know anybody I'm not
其他人,我給自己一個規則,無論如何,我每天都會見五個新陌生人,那就是我要做的,因為我不認識任何人,我不是
from New York City I'm 6 foot 3 and in New York that's relatively preach all you know I'm not Jewish New York is relatively pretty Jewish so I got to
來自紐約市,我6英尺3英寸,在紐約,那相對,傳道,你知道,我不是猶太人,紐約相對相當猶太,所以我必須
build up my network I gotta go find people that want to rent buy or sell real estate and rent by herself real estate that I don't even know like I
建立我的網絡,我必須去找到想要租、買或賣房地產的人,自己租房地產,我甚至不知道,就像我
wasn't educated on the market whatsoever I didn't I didn't know anything about what I was doing so I quickly tried to learn as much as I possibly could and I
對市場沒有受過教育,無論如何,我不,我不知道任何關於我正在做的事情,所以我快速試圖學習盡可能多,我
figured my thing was going to be that I knew more than anybody else because that's something that no one can take away from me right everybody else can
想,我的事情將是,我知道比任何人都多,因為那是沒有人能從我這裡帶走的東西,對吧,其他每個人都可以
come from this family come from this city do this have this connection have that connection but no one can take away the fact that I'm gonna stay awake till
來自這個家庭,來自這個城市,做這個,有這個連接,有那個連接,但沒有人能帶走這個事實,我會保持清醒直到
midnight every night and I'm gonna learn I'm gonna learn about this building this building this building this building this building I'm gonna learn who lives
午夜,每天晚上,我要學習,我要學習關於這個建築,這個建築,這個建築,這個建築,這個建築,我要學習誰住在
there who lives there who lives here who's moving I want to know everything about the real estate business and I'm gonna soak it up because there's also
那裡,誰住在那裡,誰住在這裡,誰在搬家,我想知道關於房地產業務的一切,我要吸收它,因為也有
this other threat and it's called the Internet and so people don't really need me anymore do they even the 2008 know they can find apartments online why
這個其他威脅,它被稱為互聯網,所以人們不再真的需要我,他們甚至,2008年,知道他們可以在線找到公寓,為什麼
would they need me this amazing real estate adviser right so I learned as much as I possibly could and then the next day I wake up and I go back to the
他們會需要我,這個驚人的房地產顧問,對吧,所以我學習盡可能多,然後第二天我醒來,我回到
streets and I just started talking to random people some of them were strange don't get me wrong our office was across the street from Saks Fifth Avenue and so
街上,我只是開始和隨機的人說話,其中一些很奇怪,不要誤解我,我們的辦公室在Saks Fifth Avenue對面,所以
I also thought to myself you know what if someone's got at least three shopping bags in their hands that person can probably afford real estates don't judge
我也對自己說,你知道什麼,如果某人手裡至少有三個購物袋,那個人可能負擔得起房地產,不要判斷
me I profile people the same way you do okay what's up that's what sales is about right if you're gonna bling it up I'm coming from
我,我分析人們,和你一樣的方式,好的,怎麼了,那就是銷售是關於的,對吧,如果你要閃亮它,我來自
blood babies but then it's New York City so sometimes I go up and I talked to someone I'd say hi my name is Ryan would
血嬰兒,但然後它是紐約市,所以有時我上去,我和某人說話,我會說,嗨,我的名字是Ryan,會
you like to rent buy or sell real estate with me and they look at me and they say porque and I said hmm I don't speak
你喜歡租、買或賣房地產,和我,他們看著我,他們說porque,我說,嗯,我不說
Spanish and so then I have to go and talk to somebody else and somebody else and then I realize you know what maybe talking to
西班牙語,所以然後我必須去,和別人說話,和別人,然後我意識到,你知道什麼,也許和
total strangers isn't the way that I do this also I need to pay my rent and I need to pay for food and if I don't
完全陌生人說話不是我做這個的方式,另外,我需要支付我的租金,我需要支付食物,如果我不
figure out this real estate sales thing or something else I am going to be out and I'm gonna have to move home and that to me is death because when I go home
想出這個房地產銷售事情或其他事情,我會被趕出去,我必須搬家,那對我來說是死亡,因為當我回家時
I'm never coming back to New York City are you crazy it's too expensive it's too hard this job is too hard life it's too hard like
我永遠不會回到紐約市,你瘋了嗎,它太貴了,它太難了,這個工作太難了,生活,它太難了,就像
I said you ever have those days we were just like man this is just hard I don't want to be rejected today by somebody I
我說,你曾經有那些日子,我們只是,就像,老兄,這只是困難,我今天不想被某人拒絕,我
don't want to make those calls in the afternoon no one's gonna pick up I'm going to leave weird boys smells like it's hard and so I said you know what
不想在下午打那些電話,沒有人會接,我要留下奇怪的男孩,聞起來像,它很困難,所以我說,你知道什麼
every day is a new day and I'm gonna wake up and I'm gonna go meet these people on the streets and maybe I could try to find somebody who who like really
每天都是新的一天,我要醒來,我要去街上見這些人,也許我可以試圖找到某人,誰,就像,真的
cares about what I have to offer maybe they actually need what I'm selling and don't just want it or don't just look like they may want it and so I walked
關心我必須提供的,也許他們實際上需要我賣的,不只是想要它,或不只是看起來他們可能想要它,所以我走
into the corner of the Starbucks on 49th and Madison and I see a woman there who's in line to get a coffee I get in line to get a coffee and she's
進入Starbucks的角落,在49街和Madison,我看到一個女人在那裡,她在排隊買咖啡,我排隊買咖啡,她是
pregnant and she's got these yoga pants on maybe looks like she just came from like some sort of prenatal yoga or something right she's got a Whole Foods
懷孕的,她穿著這些瑜伽褲,也許看起來她剛剛來自,就像某種產前瑜伽或什麼,對吧,她有一個Whole Foods
bag and in my head I'm like okay jackpot pregnant yoga pants Whole Foods bag she lives here this woman needs more space so I went up and
袋子,在我腦海中,我就像,好的,中獎,懷孕,瑜伽褲,Whole Foods袋子,她住在這裡,這個女人需要更多空間,所以我上去,
I tapped her on the shoulder and I said hi my name is Ryan would you like to buy rent or sell real estate you look
我拍了拍她的肩膀,我說,嗨,我的名字是Ryan,你想買、租或賣房地產嗎,你看起來
beautiful and you look like you need more space and she laughed I'll never forget it this was the end of 2008 she laughed and she said you know actually that's so
美麗,你看起來需要更多空間,她笑了,我永遠不會忘記它,這是2008年底,她笑了,她說,你知道,實際上那太
funny you bring that up are you a real estate agent and I was young right and I'm like well yeah actually I am I'm one
有趣了,你提到那個,你是房地產經紀人嗎,我年輕,對吧,我就像,嗯,是的,實際上我是,我是一個
of the best in the world and she's like well you know that's so funny because we are actually looking for more space yes I think got one all
世界上最好的,她就像,嗯,你知道,那太有趣了,因為我們實際上正在尋找更多空間,是的,我想得到一個,全部
right got it I didn't do that in my head I did that in person I was like you don't say so funny because I'm actually
對,得到了,我沒有在我腦海中那樣做,我親自那樣做了,我就像,你不說,太有趣了,因為我實際上
about to go show a three-bedroom on 66th and first right now and then she says to me which I'm sure you get all the time
即將去展示一個三居室,在66街和第一,現在,然後她對我說,我確信你總是得到
my dad would love to see it but I'm already working with somebody I'm working with another agent already but thank you so much how many times have
我爸爸會喜歡看它,但我已經和某人一起工作,我已經和另一個經紀人一起工作,但非常感謝,有多少次
you tried to sell a cruise to someone and they say you know what I already have a travel advisor raise your hand yeah or they say you know what I booked
你試圖向某人賣遊輪,他們說,你知道什麼,我已經有一個旅行顧問,舉起你的手,是的,或者他們說,你知道什麼,我預訂了
all my vacations online raise your hand right right boom objection one but he quit because I might back was up against the wall I need to pay rent and I'm
我所有的假期在線,舉起你的手,對,對,砰,異議一,但他放棄了,因為我可能,背靠著牆,我需要支付租金,我
gonna figure out how to pay rent with pregnant Alice right now okay so then I said well that's okay there's a lot of agents in this city you know maybe I
要想出如何支付租金,和懷孕的Alice,現在,好的,所以然後我說,嗯,那很好,這個城市有很多經紀人,你知道,也許我
could show you something that your agent hasn't shown you and I've got a lot of things for sale and buying is a great investment and I went into this whole
可以向你展示一些你的經紀人沒有向你展示的東西,我有很多東西出售,購買是一個很好的投資,我進入了這個整個
like preconceived speech that I had in my head because finally someone's talking to me and then she gave me objection number two which is that all
像,預先構想的演講,我在我腦海中有的,因為終於有人和我說話,然後她給了我異議二,那是,所有
sounds great the markets really really bad I don't think I can afford to buy something right now as you saw Lehman Brothers just filed for bankruptcy that part was
聽起來很好,市場真的,真的糟糕,我不認為我現在能負擔得起買東西,正如你看到的,雷曼兄弟剛剛申請破產,那部分是
true okay we're actually looking to rent something okay how many times have you tried to sell a cruise to somebody and they say you know what we don't really
真的,好的,我們實際上正在尋找租一些東西,好的,有多少次你試圖向某人賣遊輪,他們說,你知道什麼,我們真的不
like cruises I don't know I've never been on one they seems super expensive we're just gonna do a road trip raise your hand right or we're just gonna
喜歡遊輪,我不知道,我從未坐過一個,它們似乎超級昂貴,我們只是要做公路旅行,舉起你的手,對吧,或者我們只是要
stick to the land we're gonna fly somewhere raise your hand okay just another objection and so what I said to her instead of walking away
堅持陸地,我們要飛到某處,舉起你的手,好的,只是另一個異議,所以我對她說的,而不是走開
which most salespeople would do and they said that's okay my two rentals to I'm an agent I'm an adviser I can work with you why don't we do this Ronny's get
,大多數銷售人員會做的,他們說,那很好,我的兩個租賃,對,我是一個經紀人,我是一個顧問,我可以和你一起工作,為什麼我們不做這個,Ronny,得到
your information you know I gave myself a quota to meet five new people a day whether you work with me or not I'd love to just add you to my database I won't
你的信息,你知道,我給自己一個配額,每天見五個新人,無論你是否和我一起工作,我喜歡只是把你添加到我的數據庫,我不會
harass you I'd love to send you some things maybe I'll send you an apartment that your current agent hasn't sent you before and if you'd love to see it I'd
騷擾你,我喜歡向你發送一些東西,也許我會向你發送一個公寓,你現在的經紀人以前沒有向你發送過,如果你喜歡看它,我會
love to show it to you and she looked at me and she didn't really know how to say no to that so she said okay and she gave
喜歡向你展示它,她看著我,她真的不知道如何對那個說不,所以她說,好的,她給了
me her email contact one of the day remember I told you at a quota 5:00 right jackpot now I run back up to my office and I sent her a bunch of
我她的電子郵件聯繫,一天中的一個,記得我告訴你,在配額5:00,對吧,中獎,現在我跑回我的辦公室,我向她發送了一堆
listings right away because I wanted to be on top of it by the time she got home changed out of her prenatal yoga pants put the whole food stuff back into the
房源,立即,因為我想在它上面,當她回家時,換下她的產前瑜伽褲,把整個食物東西放回
refrigerator I wanted her to check her email and see wow that Ryan kid with the cowboy boots from Starbucks already sent me listings and that's what happened is
冰箱,我想她檢查她的電子郵件,看到,哇,那個Ryan孩子,帶著牛仔靴,來自Starbucks,已經向我發送了房源,那就是發生的事情,是
she responded and one of them she actually liked and she said I'd actually love to see this tomorrow and it was something for sale so she didn't really
她回應了,其中一個她實際上喜歡,她說,我實際上明天想看到這個,它是出售的東西,所以她真的不
know what she wanted now did she know no you didn't ma'am uh-huh I want to show you the dream okay and a 2008 I took her out the next day
知道她想要什麼,現在,她知道嗎,不,你沒有,女士,嗯,我想向你展示夢想,好的,在2008年,我第二天帶她出去
showed her that and I showed her something else that I didn't even send her because no one knows what they want right no one knows what they want to
向她展示了那個,我向她展示了其他東西,我甚至沒有向她發送,因為沒有人知道他們想要什麼,對吧,沒有人知道他們想要
show it to them same way no one knows how awesome a cruise is until they actually experience it and then once they do then they're addicted for life
向他們展示它,同樣的方式,沒有人知道遊輪有多棒,直到他們實際體驗它,然後一旦他們這樣做,然後他們終生上癮
how could you ever go to a cabin in the woods after going on a cruise I don't know I don't know there must be something physically wrong
你怎麼能在坐遊輪後去樹林中的小屋,我不知道,我不知道,一定有身體上的問題
點擊句子跳轉到對應位置
Ryan Serhant serves as an example to all of us that it is possible to achieve massive monumental sales success while maintaining what's humanity and staying
Ryan Serhant為我們所有人樹立了榜樣,在保持人性和保持
true to oneself are you ready to meet up are you ready to meet Ryan what's up Wow Wow this is Adrian Suhad Adrian he's not a
真實自己的同時,有可能實現巨大的、紀念性的銷售成功,你準備好見面了嗎,你準備好見Ryan了嗎,怎麼了,哇,哇,這是Adrian Suhad,Adrian,他不是一個
protester he loves you I am I need to give a lot of thanks to everyone who brought me here cruise 360 charlie the whole crew this is awesome
抗議者,他愛你,我是,我需要給很多感謝,給每個帶我來這裡的人,cruise 360,charlie,整個團隊,這太棒了
I'm in between a couple of massive deals right now so maybe I'm a little bit stressed out because they're like blowing up my phone you know what it
我現在在幾個大交易之間,所以也許我有點壓力,因為它們就像,炸掉我的手機,你知道它
feels like a little bit yeah a little bit you know what I actually I love talking to salespeople because I'm a real estate agent right you're all sales
感覺像,一點點,是的,一點點,你知道,我實際上,我愛和銷售人員交談,因為我是一個房地產經紀人,對吧,你們都是銷售
agents actually in the way with sales advisers right who here is a travel advisor exactly I'm going to walk down this little runway right here this is
經紀人,實際上,以銷售顧問的方式,對吧,這裡誰是旅行顧問,正是,我要走過這個小跑道,就在這裡,這是
cool this is cool maybe like a little bit of this huh a little bit of that this is actually how you sell in New York you guys have a
酷,這很酷,也許像,一點點這個,嗯,一點點那個,這實際上是你如何在紐約銷售,你們有一個
much harder job than I do I walk down the street in New York and I'm like hey you want to buy real estate and it never
比我更難的工作,我在紐約街上走,我就像,嘿,你想買房地產嗎,它從來
works never works never works but I love salespeople because we are also crazy like we're so crazy that we woke up one day we're like you know what we want to
不起作用,從來不起作用,從來不起作用,但我愛銷售人員,因為我們也瘋狂,就像我們如此瘋狂,我們有一天醒來,我們就像,你知道,我們想要
do we want to try to get people to give us their money for stuff they don't really need that sounds like a great idea that sounds like a great job you know
做,我們想要嘗試讓人們給我們他們的錢,為了他們真的不需要的東西,那聽起來像一個好主意,那聽起來像一個好工作,你知道
what like a consistent honest salary with benefits where I'll go to school for it and come home with my white picket fence that's for someone else I
什麼,像一個一致的、誠實的薪水,有福利,我會為它上學,帶著我的白色尖樁籬笆回家,那是給別人的,我
want a job I want a career where there is no ceiling right there's also no floor because if I don't sell real estate and if you don't sell cruises and
想要一個工作,我想要一個職業,沒有天花板,對吧,也沒有地板,因為如果我不賣房地產,如果你不賣遊輪,
then we got to figure out how we're gonna pay our bills right but we all looked at that risk and we looked at how scary that is and we said you know what
然後我們必須弄清楚我們如何支付我們的賬單,對吧,但我們都看了那個風險,我們看了那有多可怕,我們說,你知道什麼
that's what I want to do I want to do that because it freaks me out and I've got that adrenaline in my system and I
那就是我想做的,我想做那個,因為它讓我害怕,我系統中有那種腎上腺素,我
know you're looking at me now and you're like yeah well Ryan you're on million dollar listing New York you've been doing this forever I haven't really so
知道,你現在看著我,你就像,是的,嗯,Ryan,你在《百萬美元豪宅紐約》上,你一直在做這個,永遠,我沒有真的,所以
it must be really easy for you but I swear to you the last thing I thought I was ever gonna do in my life was be a
它對你來說一定很容易,但我向你發誓,我認為我一生中會做的最後一件事是成為一個
salesperson like if you went and found me when I was ten years old when I was ten I was in Long Island we moved like eight times oh hey Long
銷售人員,就像如果你去,找到我,當我十歲時,當我十歲時,我在長島,我們搬了大約八次,哦,嘿,長
Island we moved like eight times before I hit fourth grade and I was probably doing a magic trick dressed up in like a ruffled blouse from
島,我們在我達到四年級之前搬了大約八次,我可能在做一個魔術技巧,穿著像一個褶邊上衣,來自
like a Shakespeare play cuz I thought I wanted to be an actor and I think I had a wand in front of my parents and I was
像一個莎士比亞劇,因為我想我想成為一個演員,我想我有一個魔杖,在我父母面前,我是
trying to make my little brother disappear right like that's what I was into like sports weren't my thing school wasn't really my thing but I like
試圖讓我的小弟弟消失,對吧,就像那是我喜歡的,就像運動不是我的事,學校不是真的我的事,但我喜歡
performing I thought I wanted to be an actor and I thought I really really really could make my little brother disappear if you had told that kid like
表演,我想我想成為一個演員,我想我真的,真的,真的可以讓我的小弟弟消失,如果你告訴那個孩子,就像
that ten-year-old Ryan you know what one day when you grow up you're gonna be a licensed associate real estate salesperson in New York City I probably
那個十歲的Ryan,你知道什麼,有一天當你長大時,你會成為紐約市的有執照的助理房地產銷售人員,我可能
would have cried honestly cuz that doesn't really sound that great right not like you're gonna be this huge actor or you're gonna be the CEO you're gonna
會哭,老實說,因為那聽起來不是真的那麼好,對吧,不像你會成為這個巨大的演員,或者你會成為CEO,你會
be this huge person who's gonna milk the potential out of life every single day no you're gonna be a salesperson at ten years old that would have really really
成為這個巨大的人,每天都會從生活中榨取潛力,不,你會成為一個銷售人員,在十歲時,那會真的,真的
freaked me out so I really didn't want to be a salesperson I went to school to try to do theater I thought I was gonna
嚇壞我,所以我真的不想成為一個銷售人員,我上學試圖做戲劇,我想我會
be an actor I graduated college in 2006 I moved to New York City and that's what I wanted to do a hand modeled a little
成為一個演員,我在2006年從大學畢業,我搬到紐約市,那就是我想做的,手模,一點
bit that's a true story google it it's weird I did some theater I did a soap opera for a little bit then they killed me off it was terrible I
點,那是一個真實的故事,穀歌它,它很奇怪,我做了一些戲劇,我做了一個肥皂劇,一點點,然後他們殺死了我,這很糟糕,我
played dr. Evan Walsh the fourth you can google that too great times and then in the summer of 2008 I ran out of money completely like ran out of money
扮演了Evan Walsh醫生第四,你也可以穀歌那個,太棒了,然後在2008年夏天,我完全沒錢了,就像,沒錢了
completely and it was either go home to Colorado where my parents then lived or I had to figure out a way to stay in New
完全,要麼回家到科羅拉多,我父母那時住的地方,要麼我必須想辦法留在紐約
York City and since I was a little kid whether it was trying to make my little brother disappear or pretend to do my own little improv comedy show in the
市,自從我是一個小孩,無論是試圖讓我的小弟弟消失,還是假裝做我自己的小即興喜劇節目,在
backyard or make little movies where I was always trying to make my little brother disappear I got to work on that I I didn't know exactly what I wanted to
後院,或製作小電影,我總是試圖讓我的小弟弟消失,我必須在那個上工作,我,我不知道確切我想
do but I knew I wanted to be successful like that's it like I I thought I wanted to do theater I thought I wanted to do
做什麼,但我知道我想成功,就像那樣,就像我,我想我想做戲劇,我想我想做
you know to be an actor but I knew I just wanted to be successful the his life is short right life is super short like it's crazy how short life is
你知道,成為一個演員,但我知道我只是想成功,他的生命很短,對吧,生命超級短,就像,生命有多短很瘋狂
and it is gone in an instant and what I don't want to do is I don't want to try to be something and then not have it
,它在一瞬間消失了,我不想做的是,我不想試圖成為某物,然後沒有它
work out and then just be angry and upset the rest of my life now I want to figure out a way where I can be
成功,然後只是生氣和沮喪,我餘生,現在我想想出一種方式,我可以
successful where I can do whatever I want every single day and in the summer of 2008 I completely ran out of money and I didn't know what I was gonna do and I
成功,我可以每天做任何我想做的事情,在2008年夏天,我完全沒錢了,我不知道我要做什麼,我
had a friend who I went to college with who said listen I don't really know what you're good at the hand thing is weird but you should get your real estate
有一個朋友,我和他一起上大學,他說,聽著,我真的不知道你擅長什麼,手的事情很奇怪,但你應該獲得你的房地產
license and I was like oh wow real estate agents are the worst they are the worst like they walk around and their suits and their ties and they
執照,我就像,哦,哇,房地產經紀人是最糟糕的,他們是最糟糕的,就像他們走來走去,他們的西裝和他們的領帶,他們
think they're super cool and they're not really doing anything it turned lights on for a living I don't want to be that person oh absolutely not
認為他們超級酷,他們沒有真的做任何事情,它開燈為生,我不想成為那個人,哦,絕對不
so fast forward a couple of months and I'd get my real estate license because I had to do something right I didn't want to do a temp job I didn't want to be a
所以快進幾個月,我會獲得我的房地產執照,因為我必須做某事,對吧,我不想做臨時工作,我不想成為一個
waiter I didn't want to bartend I didn't want to get a survival job where 20 years would go by and I'd still be doing that survival job I did want to go back
服務員,我不想調酒,我不想得到一個生存工作,20年會過去,我仍然會做那個生存工作,我確實想回去
to school because would that really really help me and that real estate license cost a couple hundred bucks and what did I have to do I define people
上學,因為那會真的,真的幫助我,那個房地產執照花費幾百美元,我必須做什麼,我定義人們
and convinced them to live in a home that they probably live in anyway so it didn't sound like too complicated which in part is why in New York City alone I
,說服他們住在一個他們可能無論如何都會住的房子裡,所以它聽起來不太複雜,這部分就是為什麼在紐約市單獨,我
am one of 80,000 real estate advisers right that's the competition level that we said and so I got my license and my first day with September 15th 2008 if
是80,000個房地產顧問之一,對吧,那是我們說的競爭水平,所以我獲得了我的執照,我的第一天是2008年9月15日,如果
you don't remember that day that was the day that little Bank called Lehman Brothers filed for bankruptcy so for everybody else who had jobs money and
你不記得那天,那是那個小銀行叫雷曼兄弟申請破產的那天,所以對於其他每個有工作、金錢和
bills that was a really really bad day for me the most I'd ever made was a hundred and fifty bucks an hour which wasn't that bad for one day's work
賬單的人來說,那對我來說是一個真的,真的糟糕的一天,我曾經賺的最多是每小時150美元,這對一天的工作來說不是那麼糟糕
holding cell phones for AT&T I lived in a tiny apartment that was roughly obviously this is about the size like right here at 38 West 31st Street
,為AT&T拿著手機,我住在一個小公寓裡,那大約,顯然,這大約是大小,就像,就在這裡,在38 West 31st Street
in Koreatown I shared a bathroom with 17 people so I didn't really care I knew something bad was happening I just need to figure out a way to pay rent my back
,在Koreatown,我和17個人共用一個浴室,所以我真的不在乎,我知道壞事正在發生,我只是需要想出一種方式來支付租金,我的背
was up against a wall and here's the level of training that I got okay the level of training that I got on that day was do you know people like well not
靠著牆,這是我得到的訓練水平,好的,我在那天得到的訓練水平是,你認識人嗎,就像,嗯,不
really I was born in Houston Texas on a mattress I moved around eight times I came here to be an actor and no no I
真的,我出生在德州休斯頓,在床墊上,我搬了大約八次,我來這裡成為一個演員,不,不,我
don't really know anybody I don't even know where I am I don't even know the difference between Broadway and West Broadway and you're like okay well that
真的不認識任何人,我甚至不知道我在哪裡,我甚至不知道Broadway和West Broadway之間的區別,你就像,好的,嗯,那
sucks for you are you rich nope nope not really okay do you come from a family that's gonna network for you and give you a lot of listings and clients not no
對你來說很糟糕,你富有嗎,不,不,不是真的,好的,你來自一個會為你建立網絡並給你很多房源和客戶的家庭嗎,不,不
no no not don't get that okay well then you go to the street and you find strangers and you convince them to buy rent or sell real estate with you
不,不,不,不要得到那個,好的,嗯,然後你去街上,你找到陌生人,你說服他們買、租或賣房地產,和你
that's the training that I got when I got into the business but like I said my back was up against the wall and I'm like what was I supposed to do like move
那是我進入這個行業時得到的訓練,但就像我說的,我的背靠著牆,我想,我應該做什麼,就像搬
home if I'd gone home to Colorado in 2008 to this day I swear to you I would still be painting fence for miles I'd probably be married to a nice cowgirl
家,如果我在2008年回家到科羅拉多,到今天,我向你發誓,我仍然會為幾英里畫圍欄,我可能會和一個好牛仔女郎結婚
I'm sure it would be fine I'd be like riding a horse but that would be my life it's not a bad life don't get me wrong and no offense to
我確信那會很好,我會像騎馬,但那會是我的生活,這不是一個糟糕的生活,不要誤解我,沒有冒犯
anybody who looks at that and says that's the dream but for me like I told you when I was a little kid no matter what I wanted to figure out how I was
任何看那個並說那是夢想的人,但對我來說,就像我告訴你的,當我是一個小孩時,無論如何,我想弄清楚我如何
gonna be successful how do I just I would be successful what does success mean to me does it mean money does it mean not having to worry about money
會成功,我如何,只是,我會成功,成功對我意味著什麼,它意味著金錢嗎,它意味著不必擔心金錢嗎
does it mean having lots of friends doesn't mean having lots of clients what is it I honestly I didn't know I thought I knew but I really really didn't and so
它意味著有很多朋友嗎,不意味著有很多客戶,它是什麼,我老實說,我不知道,我想我知道,但我真的,真的不知道,所以
I took that last piece of training advice and I went to the street now picture me not the way you see me now in 2008 I was 24 right and I'm going to the
我採取了那個最後的訓練建議,我去了街上,現在想像我,不是你看我現在的方式,在2008年,我24歲,對吧,我要去
street I got khaki pants a cowboy belt cowboy boots and a green collared shirt those were my nicest clothes our office was above burger heaven on 49th and
街上,我有卡其褲,一個牛仔腰帶,牛仔靴,和一件綠色領襯衫,那些是我最好的衣服,我們的辦公室在burger heaven上面,在49街和
Madison so I go down to the corner everyone's walking around the New York Times that says die end of the world recession everything's over and I'm just
Madison,所以我走到角落,每個人都在走來走去,《紐約時報》說,死,世界末日,衰退,一切都結束了,我只是
walking around to people and I'm like okay what do I have to lose is someone gonna punch me in the face well it's New York so maybe like what's really gonna
走來走去,對人們,我就像,好的,我有什麼要失去的,有人會打我的臉嗎,嗯,這是紐約,所以也許,就像,真的會
happen so I'd walk I'd like walk down 49th Street I'd walk to Lexington and I'd find people and I'd say hi my name is Ryan Serhant would you like to buy
發生什麼,所以我會走,我會,就像,走過49街,我會走到Lexington,我會找到人們,我會說,嗨,我的名字是Ryan Serhant,你想買
rent or sell real estate with me and they'd look at me just like you are right now they'd stare at me with this Vika this kind of awkward smile or like
,租或賣房地產,和我,他們會看著我,就像你現在一樣,他們會用這個Vika盯著我,這種尷尬的微笑,或像
oh god is she talking to me what's going on this is New York please get out of my way and then I go and talk to somebody
哦天哪,她在和我說話嗎,發生了什麼,這是紐約,請離開我的路,然後我去,和某人說話
else and I gave myself a rule no matter what I was gonna meet five new strangers every single day that's what I was gonna do because I don't know anybody I'm not
其他人,我給自己一個規則,無論如何,我每天都會見五個新陌生人,那就是我要做的,因為我不認識任何人,我不是
from New York City I'm 6 foot 3 and in New York that's relatively preach all you know I'm not Jewish New York is relatively pretty Jewish so I got to
來自紐約市,我6英尺3英寸,在紐約,那相對,傳道,你知道,我不是猶太人,紐約相對相當猶太,所以我必須
build up my network I gotta go find people that want to rent buy or sell real estate and rent by herself real estate that I don't even know like I
建立我的網絡,我必須去找到想要租、買或賣房地產的人,自己租房地產,我甚至不知道,就像我
wasn't educated on the market whatsoever I didn't I didn't know anything about what I was doing so I quickly tried to learn as much as I possibly could and I
對市場沒有受過教育,無論如何,我不,我不知道任何關於我正在做的事情,所以我快速試圖學習盡可能多,我
figured my thing was going to be that I knew more than anybody else because that's something that no one can take away from me right everybody else can
想,我的事情將是,我知道比任何人都多,因為那是沒有人能從我這裡帶走的東西,對吧,其他每個人都可以
come from this family come from this city do this have this connection have that connection but no one can take away the fact that I'm gonna stay awake till
來自這個家庭,來自這個城市,做這個,有這個連接,有那個連接,但沒有人能帶走這個事實,我會保持清醒直到
midnight every night and I'm gonna learn I'm gonna learn about this building this building this building this building this building I'm gonna learn who lives
午夜,每天晚上,我要學習,我要學習關於這個建築,這個建築,這個建築,這個建築,這個建築,我要學習誰住在
there who lives there who lives here who's moving I want to know everything about the real estate business and I'm gonna soak it up because there's also
那裡,誰住在那裡,誰住在這裡,誰在搬家,我想知道關於房地產業務的一切,我要吸收它,因為也有
this other threat and it's called the Internet and so people don't really need me anymore do they even the 2008 know they can find apartments online why
這個其他威脅,它被稱為互聯網,所以人們不再真的需要我,他們甚至,2008年,知道他們可以在線找到公寓,為什麼
would they need me this amazing real estate adviser right so I learned as much as I possibly could and then the next day I wake up and I go back to the
他們會需要我,這個驚人的房地產顧問,對吧,所以我學習盡可能多,然後第二天我醒來,我回到
streets and I just started talking to random people some of them were strange don't get me wrong our office was across the street from Saks Fifth Avenue and so
街上,我只是開始和隨機的人說話,其中一些很奇怪,不要誤解我,我們的辦公室在Saks Fifth Avenue對面,所以
I also thought to myself you know what if someone's got at least three shopping bags in their hands that person can probably afford real estates don't judge
我也對自己說,你知道什麼,如果某人手裡至少有三個購物袋,那個人可能負擔得起房地產,不要判斷
me I profile people the same way you do okay what's up that's what sales is about right if you're gonna bling it up I'm coming from
我,我分析人們,和你一樣的方式,好的,怎麼了,那就是銷售是關於的,對吧,如果你要閃亮它,我來自
blood babies but then it's New York City so sometimes I go up and I talked to someone I'd say hi my name is Ryan would
血嬰兒,但然後它是紐約市,所以有時我上去,我和某人說話,我會說,嗨,我的名字是Ryan,會
you like to rent buy or sell real estate with me and they look at me and they say porque and I said hmm I don't speak
你喜歡租、買或賣房地產,和我,他們看著我,他們說porque,我說,嗯,我不說
Spanish and so then I have to go and talk to somebody else and somebody else and then I realize you know what maybe talking to
西班牙語,所以然後我必須去,和別人說話,和別人,然後我意識到,你知道什麼,也許和
total strangers isn't the way that I do this also I need to pay my rent and I need to pay for food and if I don't
完全陌生人說話不是我做這個的方式,另外,我需要支付我的租金,我需要支付食物,如果我不
figure out this real estate sales thing or something else I am going to be out and I'm gonna have to move home and that to me is death because when I go home
想出這個房地產銷售事情或其他事情,我會被趕出去,我必須搬家,那對我來說是死亡,因為當我回家時
I'm never coming back to New York City are you crazy it's too expensive it's too hard this job is too hard life it's too hard like
我永遠不會回到紐約市,你瘋了嗎,它太貴了,它太難了,這個工作太難了,生活,它太難了,就像
I said you ever have those days we were just like man this is just hard I don't want to be rejected today by somebody I
我說,你曾經有那些日子,我們只是,就像,老兄,這只是困難,我今天不想被某人拒絕,我
don't want to make those calls in the afternoon no one's gonna pick up I'm going to leave weird boys smells like it's hard and so I said you know what
不想在下午打那些電話,沒有人會接,我要留下奇怪的男孩,聞起來像,它很困難,所以我說,你知道什麼
every day is a new day and I'm gonna wake up and I'm gonna go meet these people on the streets and maybe I could try to find somebody who who like really
每天都是新的一天,我要醒來,我要去街上見這些人,也許我可以試圖找到某人,誰,就像,真的
cares about what I have to offer maybe they actually need what I'm selling and don't just want it or don't just look like they may want it and so I walked
關心我必須提供的,也許他們實際上需要我賣的,不只是想要它,或不只是看起來他們可能想要它,所以我走
into the corner of the Starbucks on 49th and Madison and I see a woman there who's in line to get a coffee I get in line to get a coffee and she's
進入Starbucks的角落,在49街和Madison,我看到一個女人在那裡,她在排隊買咖啡,我排隊買咖啡,她是
pregnant and she's got these yoga pants on maybe looks like she just came from like some sort of prenatal yoga or something right she's got a Whole Foods
懷孕的,她穿著這些瑜伽褲,也許看起來她剛剛來自,就像某種產前瑜伽或什麼,對吧,她有一個Whole Foods
bag and in my head I'm like okay jackpot pregnant yoga pants Whole Foods bag she lives here this woman needs more space so I went up and
袋子,在我腦海中,我就像,好的,中獎,懷孕,瑜伽褲,Whole Foods袋子,她住在這裡,這個女人需要更多空間,所以我上去,
I tapped her on the shoulder and I said hi my name is Ryan would you like to buy rent or sell real estate you look
我拍了拍她的肩膀,我說,嗨,我的名字是Ryan,你想買、租或賣房地產嗎,你看起來
beautiful and you look like you need more space and she laughed I'll never forget it this was the end of 2008 she laughed and she said you know actually that's so
美麗,你看起來需要更多空間,她笑了,我永遠不會忘記它,這是2008年底,她笑了,她說,你知道,實際上那太
funny you bring that up are you a real estate agent and I was young right and I'm like well yeah actually I am I'm one
有趣了,你提到那個,你是房地產經紀人嗎,我年輕,對吧,我就像,嗯,是的,實際上我是,我是一個
of the best in the world and she's like well you know that's so funny because we are actually looking for more space yes I think got one all
世界上最好的,她就像,嗯,你知道,那太有趣了,因為我們實際上正在尋找更多空間,是的,我想得到一個,全部
right got it I didn't do that in my head I did that in person I was like you don't say so funny because I'm actually
對,得到了,我沒有在我腦海中那樣做,我親自那樣做了,我就像,你不說,太有趣了,因為我實際上
about to go show a three-bedroom on 66th and first right now and then she says to me which I'm sure you get all the time
即將去展示一個三居室,在66街和第一,現在,然後她對我說,我確信你總是得到
my dad would love to see it but I'm already working with somebody I'm working with another agent already but thank you so much how many times have
我爸爸會喜歡看它,但我已經和某人一起工作,我已經和另一個經紀人一起工作,但非常感謝,有多少次
you tried to sell a cruise to someone and they say you know what I already have a travel advisor raise your hand yeah or they say you know what I booked
你試圖向某人賣遊輪,他們說,你知道什麼,我已經有一個旅行顧問,舉起你的手,是的,或者他們說,你知道什麼,我預訂了
all my vacations online raise your hand right right boom objection one but he quit because I might back was up against the wall I need to pay rent and I'm
我所有的假期在線,舉起你的手,對,對,砰,異議一,但他放棄了,因為我可能,背靠著牆,我需要支付租金,我
gonna figure out how to pay rent with pregnant Alice right now okay so then I said well that's okay there's a lot of agents in this city you know maybe I
要想出如何支付租金,和懷孕的Alice,現在,好的,所以然後我說,嗯,那很好,這個城市有很多經紀人,你知道,也許我
could show you something that your agent hasn't shown you and I've got a lot of things for sale and buying is a great investment and I went into this whole
可以向你展示一些你的經紀人沒有向你展示的東西,我有很多東西出售,購買是一個很好的投資,我進入了這個整個
like preconceived speech that I had in my head because finally someone's talking to me and then she gave me objection number two which is that all
像,預先構想的演講,我在我腦海中有的,因為終於有人和我說話,然後她給了我異議二,那是,所有
sounds great the markets really really bad I don't think I can afford to buy something right now as you saw Lehman Brothers just filed for bankruptcy that part was
聽起來很好,市場真的,真的糟糕,我不認為我現在能負擔得起買東西,正如你看到的,雷曼兄弟剛剛申請破產,那部分是
true okay we're actually looking to rent something okay how many times have you tried to sell a cruise to somebody and they say you know what we don't really
真的,好的,我們實際上正在尋找租一些東西,好的,有多少次你試圖向某人賣遊輪,他們說,你知道什麼,我們真的不
like cruises I don't know I've never been on one they seems super expensive we're just gonna do a road trip raise your hand right or we're just gonna
喜歡遊輪,我不知道,我從未坐過一個,它們似乎超級昂貴,我們只是要做公路旅行,舉起你的手,對吧,或者我們只是要
stick to the land we're gonna fly somewhere raise your hand okay just another objection and so what I said to her instead of walking away
堅持陸地,我們要飛到某處,舉起你的手,好的,只是另一個異議,所以我對她說的,而不是走開
which most salespeople would do and they said that's okay my two rentals to I'm an agent I'm an adviser I can work with you why don't we do this Ronny's get
,大多數銷售人員會做的,他們說,那很好,我的兩個租賃,對,我是一個經紀人,我是一個顧問,我可以和你一起工作,為什麼我們不做這個,Ronny,得到
your information you know I gave myself a quota to meet five new people a day whether you work with me or not I'd love to just add you to my database I won't
你的信息,你知道,我給自己一個配額,每天見五個新人,無論你是否和我一起工作,我喜歡只是把你添加到我的數據庫,我不會
harass you I'd love to send you some things maybe I'll send you an apartment that your current agent hasn't sent you before and if you'd love to see it I'd
騷擾你,我喜歡向你發送一些東西,也許我會向你發送一個公寓,你現在的經紀人以前沒有向你發送過,如果你喜歡看它,我會
love to show it to you and she looked at me and she didn't really know how to say no to that so she said okay and she gave
喜歡向你展示它,她看著我,她真的不知道如何對那個說不,所以她說,好的,她給了
me her email contact one of the day remember I told you at a quota 5:00 right jackpot now I run back up to my office and I sent her a bunch of
我她的電子郵件聯繫,一天中的一個,記得我告訴你,在配額5:00,對吧,中獎,現在我跑回我的辦公室,我向她發送了一堆
listings right away because I wanted to be on top of it by the time she got home changed out of her prenatal yoga pants put the whole food stuff back into the
房源,立即,因為我想在它上面,當她回家時,換下她的產前瑜伽褲,把整個食物東西放回
refrigerator I wanted her to check her email and see wow that Ryan kid with the cowboy boots from Starbucks already sent me listings and that's what happened is
冰箱,我想她檢查她的電子郵件,看到,哇,那個Ryan孩子,帶著牛仔靴,來自Starbucks,已經向我發送了房源,那就是發生的事情,是
she responded and one of them she actually liked and she said I'd actually love to see this tomorrow and it was something for sale so she didn't really
她回應了,其中一個她實際上喜歡,她說,我實際上明天想看到這個,它是出售的東西,所以她真的不
know what she wanted now did she know no you didn't ma'am uh-huh I want to show you the dream okay and a 2008 I took her out the next day
知道她想要什麼,現在,她知道嗎,不,你沒有,女士,嗯,我想向你展示夢想,好的,在2008年,我第二天帶她出去
showed her that and I showed her something else that I didn't even send her because no one knows what they want right no one knows what they want to
向她展示了那個,我向她展示了其他東西,我甚至沒有向她發送,因為沒有人知道他們想要什麼,對吧,沒有人知道他們想要
show it to them same way no one knows how awesome a cruise is until they actually experience it and then once they do then they're addicted for life
向他們展示它,同樣的方式,沒有人知道遊輪有多棒,直到他們實際體驗它,然後一旦他們這樣做,然後他們終生上癮
how could you ever go to a cabin in the woods after going on a cruise I don't know I don't know there must be something physically wrong
你怎麼能在坐遊輪後去樹林中的小屋,我不知道,我不知道,一定有身體上的問題